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A guide to help property managers develop policies, procedures, and forms to direct and control their operations, whether scattered units, a large apartment building, or a huge management company. Covers accounting and financial reporting, administration, maintenance and security, marketing and leasing, moving in and out, and resident relations. The forms, collected from many sources over many years, are attributed when possible; otherwise, there is no bibliography. Annotation copyright Book News, Inc. Portland, Or.
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